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How long will it take to get my order?
You should be able to get your item within seven to ten days.

Big orders?
Yes, but please allow more time. If you have a deadline, let me know about it in advance.

How does it get shipped to me?
I use USPS, first class mail.

Shipping/handling:
Paypal shipping is as follows:
up to $6 purchased - $2 for shipping
up to $25 purchased - $5 for shipping
up to $50 purchased - $6 for shipping
up to $100 purchased - $7 for shipping
$100 and up purchased - $10 for shipping

Can I call you to discuss my order?
Absolutely. I am available from 10:00am - 3:00pm (Pacific Time) to discuss your order. You may also email me at info@sarahbeargifts.com

How many pictures fit in a tin?
Nine wallet size pictures fit in a tin, but you can also cut pictures smaller if you want to fit more on each “page.”

Will my unused photos be returned?
Yes, if you send me photos or color photocopies for me to put into your album or tin, I will mail back the unused pictures with your gift.

Can I request specific paper?
You can request specifics like “wedding paper” and you can be specific about the type of wedding paper like classic or whimsical, but I cannot guarantee a specific paper that you may have seen at your local craft store.

Can I order something I saw on the website?
Some of the items pictured on the website are available for sale. If it has already been sold, I will let you know that I don’t have that exact one, and I can try to duplicate it. If I can’t do the exact same item, I will let you know. If it isn’t exact, I will do my best to make a similar version.

What size pictures should I use?
It depends on what you buy. If you are getting the photo album, you can fit 4x6 pictures inside. With the origami albums, you can use 4x6, but they will need to be cut down, or you can cut them to fit the space. Wallet size work best for the tins.